Fulfillment & Shipping

Fulfillment Time:

Our products are crafted especially for you as soon as you place an order, which is why it takes us a bit longer to deliver them to you. This approach helps reduce overproduction.

Orders are typically processed within 2-5 business days (typically products are shipped within 3 business days or less).

Free Shipping Available with Minimum Order:

Enjoy free standard shipping on your 610AD orders when you meet the minimum purchase requirement for your region.

Minimum Order Requirements by Location

USA: $150 USD
Canada: $220 CAD
UK: £120 GBP
Japan: ¥23,000
EU: €150 EUR
Rest of the World: $150 USD

Free Shipping Details
- Available to customers worldwide.
- Orders are processed within 2–5 business days and typically delivered within 3–7 business days (Middle East orders may take up to 15 days).
- A tracking number will be emailed to you for easy order monitoring.

International Orders:

Please be mindful of potential customs fees, duties, and taxes, which are not covered by 610AD and vary by country.

Customs and Import Charges:

International customers are responsible for all customs fees, duties, and taxes. These charges are beyond our control and must be paid by the recipient.
For more information on your country's policies, please contact your local customs office.

New EU Product Safety Requirement:

Age restrictions: For adults
EU Warranty: 2 years
Other compliance information: Meets the flammability, lead, cadmium, phthalates and formaldehyde level requirements.

In compliance with the General Product Safety Regulation (GPSR), 610AD and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com. You can also write to us at Calgary AB Canada or Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.

Need Help?

For questions about your order or shipping, please reach out to us. We're here to ensure a smooth shopping experience.

Thank you for choosing 610AD. We appreciate your support and aim to provide you with a seamless shopping experience.